Effective Date: May 2024

Our commitment to providing a secure and reliable platform is underscored by this comprehensive Privacy Policy. We strongly recommend that you carefully peruse and comprehend our practices. Should you have any inquiries or reservations, please don't hesitate to get in touch with our support team.

Welcome to museArrIve. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our platform.

Personal Information we collect

At museArrIve, we are committed to transparency regarding the collection of your personal information. Here's what you need to know:

When you provide personal information, we'll always explain why we need it.
If you contact us directly, we may collect additional details such as your name, email address, phone number, and any attachments you send us.
When you register for an account, we may ask for your contact information, including your name, address, email address, and telephone number.

We collect personal information relating to you as follows:

Information You Provide: We collect Personal Information if you create an account to use our Services or communicate with us as follows:

Account Information: When you create an account, we collect details like your name, contact information, account credentials, payment card information, and transaction history ("Account Information").
User Content: Interactions with our Services, including input, file uploads, or feedback, contribute to the Personal Information we collect ("Content").
Communication Information: Messages you send, including your name, contact information, and message contents ("Communication Information").
Interests and preferences: You have the freedom to choose your conversation preferences, indicating topics you'd like to discuss and preferred communication times. Through your interactions with Service, we gradually understand your interests and preferences, allowing us to personalize your conversations and refine the features of museArrIve for an enhanced experience.
Payments, transactions, and rewards: Our secure internal payment processes prioritize your safety, ensuring transparent records of transactions, features, and rewards, ensuring a seamless and secure experience
Other Information You Provide: Additional details provided during events, surveys, or identity verification ("Other Information You Provide").

Information We Receive Automatically: When you visit, use, or interact with the Services, we receive the following information about your visit, use, or interactions:

Log Data: Information automatically sent by your browser or device, including IP address, browser type, date, time, and interactions with our Services.
Usage Data: Information about your use of the Services, content viewed, features used, and actions taken.
Device Information: Device name, operating system, identifiers, and browser information.
Cookies: We use cookies to operate and improve our Services. You can manage cookie preferences in your browser settings.
Analytics: We use analytics products with cookies to analyze user behavior and enhance the user experience.

How We Use Personal Information

We may use Personal Information for the following purposes:

To provide, administer, maintain and/or analyze the Services;
To improve our Services and conduct research;
To communicate with you; including to send you information about our Services and events;
To develop new programs and services;
To prevent fraud, criminal activity, or misuses of our Services, and to protect the security of our IT systems, architecture, and networks;
To carry out business transfers; and
To comply with legal obligations and legal process and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.

Aggregated or De-Identified Information:

We may aggregate or de-identify Personal Information to:

Analyze the effectiveness of our Services.
Enhance and add features to our Services.
Conduct research and similar purposes.

Additionally, we may, on occasion, analyze general user behavior and characteristics, sharing aggregated information like user statistics with third parties or making it generally available. It's important to note that we maintain and use de-identified information in anonymous or de-identified form, refraining from any attempts to re-identify the information, unless mandated by law.

Disclosure of Personal Information

In specific situations, museArrIve may disclose your Personal Information to third parties, and such disclosure may occur without further notice to you, unless required by law. The circumstances under which we may share your Personal Information include:

Vendors and Service Providers: We share Personal Information with vendors and service providers to meet operational needs. These may include hosting services, customer service vendors, and web analytics services. We ensure that they access, process, or store Personal Information only within the scope of their duties to us.

Business Transfers: During strategic transactions, your Personal Information may be disclosed to counterparties and individuals assisting with the Transaction. This information may be transferred to a successor or affiliate along with other assets.

Legal Requirements: We may share your Personal Information with government authorities or other third parties if required by law or in good faith belief to protect and defend our rights or property, detect or prevent fraud, or ensure the safety and security of our products and users.

Other Users and Third Parties: Certain features allow you to share information with other users or third parties. It's important to trust any user or third party with whom you share information.

Third-Party Privacy Policies

For information about the privacy practices of our advertising partners at museArrIve, please refer to the list provided on our website.

Third-party ad servers or ad networks utilize technologies such as cookies, JavaScript, Binance, Coinmarketcap, Coingecko, etc. in their respective advertisements and links displayed on museArrIve. These technologies are directly transmitted to users' browsers and automatically collect your IP address. They are utilized to gauge the effectiveness of advertising campaigns and personalize the advertising content you encounter on various websites.

Please note that museArrIve does not have access to or control over these cookies utilized by third-party advertisers.

For queries or concerns regarding the Privacy Policies of our advertising partners, kindly refer directly to their respective websites. We prioritize the security and confidentiality of your information in all interactions with our advertising partners.

How We Secure Personal Information

At museArrIve, safeguarding your data is our top priority. We employ industry-standard technologies and procedures to ensure the security of your personal information, preventing unauthorized access, use, or disclosure.

Account Security: Your account is protected by a password, and it's essential to manage it responsibly, including selecting a secure password and limiting access to your account.
Secure Servers: All stored data is housed on secure servers, fortified with multi-layered security controls such as firewalls, role-based access, and passwords.

While we implement robust security measures, no system can guarantee 100% security. In the unlikely event of a security breach resulting in accidental or unlawful data loss, alteration, or unauthorized access, we are committed to promptly notifying you. Your privacy and data security are paramount in our commitment to providing a safe and reliable experience.

User Rights

Depending on your location, you may have specific statutory rights concerning your Personal Information. These may include:

Access to Personal Information: You have the right to access your Personal Information and obtain details about how it is processed by museArrIve.
Deletion of Personal Information: You can request the deletion of your Personal Information from our records.
Rectification or Update: You have the right to rectify or update your Personal Information if it is inaccurate or incomplete.
Data Portability: You may request the transfer of your Personal Information to a third party in a structured, commonly used, and machine-readable format.
Restriction of Processing: You can request restrictions on how we process your Personal Information.
Withdrawal of Consent: If we rely on your consent as the legal basis for processing, you have the right to withdraw your consent at any time.
Objection to Processing: You can object to how we process your Personal Information, including for direct marketing purposes.
Lodging a Complaint: You have the right to lodge a complaint with your local data protection authority if you believe your rights are violated.

Children's Information

At museArrIve, we are committed to protecting children's privacy online. We urge parents and guardians to actively participate in and monitor their children's online activities.

museArrIve does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you believe that your child has provided such information on our website, please contact us immediately. We will make every effort to promptly remove such information from our records.

Entity Reference

This Privacy Policy pertains to museArrIve. Any reference to the entity named "museArrIve" within this document is synonymous with the entity referred to as "museArrIve".

Changes to the Privacy Policy

This Privacy Policy may be updated periodically. Updated versions will be posted on this page unless another type of notice is required by applicable law.

For any questions or concerns not addressed in this Privacy Policy, please contact our Support Team at support@musearrive.ai.